Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour response warranty with all of our Linux cloud hosting packages, meaning every single advice request you email will undoubtedly be responded to within one hour maximum. Our support staff members are educated to rapidly sort out any situation and to provide you with on time information on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a team of capable employees which are able to reply to your query in a timely manner. You could contact the support crew by launching a technical support ticket from your Web Control Panel or by sending us an e–mail message. On working days, you may as well call us on the telephone or make use of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guide while performing tasks within the Control Panel, you can always click the Help control key and find your problem in the variety of articles or blog posts that will pop up. We have as well turned the vast majority of content articles into instructional videos. The collection of training videos will load if you click on the Videos key located in the top right angle.