1 hour ticket response
We are dedicated to offering a quick and appropriate solution to each trouble ticket submitted by a client. Our trained customer care team representatives will review your situation and will think of the best option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average customer support ticket response time has proven to be 20 minutes.
A First–Class Client Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your questions whenever you are in need of support. The vast majority of our customer support staff representatives have many years of experience in the Linux cloud hosting field, which implies that you can always depend on fast and comprehensive answers to your queries.
A User–Friendly Help Section
Built into the Web Control Panel is an easy–to–browse Help Center section, which offers various sources of information. You can browse through a frequently updated knowledge base featuring web hosting account administration articles and website administration articles, watch the educational video tutorials or have a look at our F.A.Q. database.
